REFUND POLICY

Refund & Replacement Policy – Zawaaj

At Zawaaj, we take pride in offering economical 2PC and 3PC unstitched women’s suits at affordable prices. Due to the highly discounted and sale-based nature of our products, we maintain the following policy regarding refunds and replacements:

1. No Refunds or Replacements

  • All products sold on Zawaaj, including sale offer items, are final sale.

  • We do not offer any refunds, returns, or replacements on any orders.

  • This applies to both regular-priced and discounted articles, as the prices we offer are already highly economical.

2. Product Availability & Design Variations

  • Our unstitched suits are subject to stock availability.

  • In cases where your selected design or print is out of stock, we may dispatch a different design or print.

  • By placing an order, you acknowledge that substitutions may occur, and this does not qualify for a refund or replacement.

3. Free Shipping & Pricing

  • Zawaaj offers free shipping on all orders, absorbing the shipping cost ourselves.

  • Many other brands pass shipping charges to the customer, but our pricing model ensures affordable, economical suiting for all.

  • As a result, even in cases of substitution or customer dissatisfaction, refunds are not feasible, as the total cost to the customer already reflects the lowest possible pricing inclusive of shipping.

4. Legal Compliance

  • Our policy complies with Pakistan’s consumer protection framework, where businesses may define “final sale” items and communicate clearly to the buyer.

  • By confirming your order, you agree to the terms outlined in this policy.

  • We encourage customers to carefully review product details before placing an order as complete detail of Refund Policy is shared on every single product page.

5. Customer Acknowledgment

  • By placing an order on Zawaaj, you explicitly acknowledge and accept that:

    • Products are non-refundable

    • Designs may vary due to stock availability

    • Prices include free shipping, making refunds impractical

We value your understanding and support in helping us maintain affordable, economical unstitched suiting for everyone.