Orders are only processed once they have been confirmed via a phone call or SMS (typically the call is made within 24 hours of the order being received). Processing time is normally 24 to 48 hours depending on order queue.
We deliver products within Pakistan only. Flat delivery charges of Rs. 150/- are applied to all orders & Free Delivery On 3+ Dresses no matter what zone or region is it.
We ship using COD (Cash on Delivery) to virtually all locations within Pakistan. Orders above Rs. 10,000 may only be processed with advance payment (bank deposit or other methods) of a minimum amount of 50% or more (depending on order size). Standard Delivery within Pakistan takes 3-4 days after the order has shipped.
REASONS FOR SHIPMENT DELAYS
Incorrect address has been entered in the shipping details when placing the order.
Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders, and this may delay shipping.
If your order will be delayed for any reason we are aware of, we may contact you directly via phone or email to advise of the delay.
VIEW & TRACK ORDERS
All orders are dispatched from our warehouse facility that is based in Faisalabad. We use M&P & Leopards Courier to delivery your order.
Once your order is dispatched you’ll receive a SMS containing your tracking number and the assigned courier who will deliver your order.